Our quality management

The organisation and operation of academic programs requires a high degree of quality.
As an internationally operating provider of programs for further education, high-quality content, compliance with the formal criteria and legal requirements, highest level of professionalism and customer orientation are necessary.

Quality control

The contents of the programs, the lecturers and the program organisation are continuously evaluated to ensure a high level of quality. The board of the University of Applied Sciences Burgenland implements appropriate measures based on the results. This is all done irrespective of all economic considerations. The programs for further education are integrated in the quality management system of the University of Applied Sciences Burgenland. The quality assurance structures and procedures are regularly checked by AQ Austria - Agency for Quality Assurance and Accreditation Austria.

Quality management

AIM strives for continuous improvement of the entire organization and its study programs. By introducing and implementing the ISO 9001:2015 and ISO 29990:2010 standards (quality of learning services in training and further education) in the area of ​​MBA training with a focus on online learning, we are increasing our competitiveness and improving our profitability. ISO 29990 focuses on transparent educational processes as well as customer and process orientation. In turn, ISO 9001 focuses on quality management systems and an internal process-oriented management system so that customer requirements as well as legal and regulatory requirements are met.

We increase the efficiency of our company through our quality management. We strive to achieve clear processes and an optimal flow of information and communication.

Our active and practiced management system enables transparent processes and workflows. This enables us to meet our customer requirements both now and in the future and to offer you the best possible service. Our aim is to provide you with the ideal conditions for academic success through our continuously monitored quality management.